This notice explains how PictureArc handles information collected through picturearc.com and enquiries about our services. We are based at 1185, Sector 15-B, Bufferzone, North Nazimabad Town, Karachi, Pakistan, and work with businesses worldwide. Contact info@picturearc.com with privacy questions.
Information you provide
Our enquiry form collects the name, email address, phone number, selected service and message you provide. Correspondence may include project requirements and files you choose to send. Do not submit passwords, payment card details or sensitive personal information through this form.
Technical and security information
Hosting systems may process IP addresses, browser information, request times and error records to deliver and protect the website. The contact form uses a short lived security challenge and tracks failed attempts against a hashed network identifier to help prevent abuse. Enquiries are delivered to our business mailbox, not displayed publicly.
How we use information
We use your details to answer enquiries, prepare proposals and discuss requested services. Operational information helps us maintain the site, investigate errors and prevent misuse. Client work may require additional information to deliver the agreed services, manage invoices and meet applicable obligations. We do not sell enquiry details or automatically subscribe people who contact us to marketing lists.
Service providers and international processing
Hostinger provides website hosting and business email. Providers may process information to operate these services, and information may be processed outside your country. Access is limited to people and providers who need it for the relevant purpose. We may disclose information where required by law or necessary to protect legal rights.
Cookies and external resources
The site loads Google Fonts and the contact page embeds Google Maps. Your browser may send technical information to Google when these resources load. Google’s own privacy terms apply to its services. Our WhatsApp and Facebook links open external services only when you choose to follow them. Those services have their own privacy practices. The private image manager uses an essential login cookie for authorised administrators.
Website analytics
We load Google Analytics 4 automatically on public pages of our live website to understand visits, pages viewed and general browser and device information. Google processes this information and may store analytics cookies on your device. Our tracking code does not send contact form names, email addresses, phone numbers or messages, and excludes URL query strings and fragments from the page views it sends. Advertising storage and advertising personalisation are disabled. For details about Google’s processing, see Google’s privacy policy.
This website does not display an analytics consent banner. You can manage cookies through your browser settings or use Google’s Analytics opt out browser add on on supported browsers. Blocking future collection does not erase previously collected information.
Retention
We keep enquiries and correspondence for as long as needed to respond, manage an ongoing relationship or meet applicable record keeping requirements. Security records support abuse prevention and troubleshooting. Information no longer required should be deleted or anonymised, subject to backup cycles and lawful retention needs.
Your choices
Email us to ask about information we hold about you, request a correction or deletion, or object to a use of your information. Depending on applicable law, you may also have access, restriction or portability rights and may raise a concern with a relevant data protection authority. We may need to verify your identity. Some information may need to be retained for lawful reasons.
Security and updates
We take reasonable precautions, but no online transmission or storage method is completely secure. This website is intended for people seeking business services, not services directed at children. We will update this notice when our practices change and show the revised date above.